Privacy Notice on the Protection of Personal Data

Pursuant to the Turkish Personal Data Protection Law No. 6698 (“KVKK”), BEMAK THERM MÜH.END.FIRIN ve TES.SAN.veTİC.LTD.ŞTİ, acting as the data controller, attaches importance to the protection of your personal data.

This Privacy Notice has been prepared to inform visitors to our website, users of our contact or quotation forms, and persons who contact us by e-mail or telephone about the purposes for which their personal data are processed, the methods by which they are collected, the parties to whom they may be transferred, and their rights under KVKK.

1. Data Controller

2. Personal Data That May Be Processed

• Name and surname,
• Telephone number,
• E-mail address,
• Company / institution information,
• Contact, quotation and message content,
• IP address and technical transaction records,
• Cookie and website usage information.

3. Purposes of Processing Personal Data

• Responding to contact requests,
• Evaluating product, service and quotation requests,
• Managing customer relations, sales and after-sales processes,
• Evaluating requests, suggestions and complaints,
• Ensuring website security,
• Improving website performance and user experience,
• Fulfilling legal obligations,
• Responding to lawful requests from authorized institutions and authorities.

4. Collection Method and Legal Basis

Your personal data may be collected through website forms, e-mail, telephone, cookies and similar electronic channels by automated or partially automated means.

Personal data may be processed on the legal grounds set out in Article 5 of KVKK, including being expressly provided for by law, being necessary for the establishment or performance of a contract, compliance with legal obligations, establishment or protection of a right, and legitimate interests provided that fundamental rights and freedoms are not harmed. Where explicit consent is legally required, personal data will be processed only on the basis of your explicit consent.

5. Transfer of Personal Data

Your personal data may be transferred, to the extent necessary and limited to the purposes of processing, to authorized public institutions and authorities, legal, financial and technical service providers, information technology and hosting service providers, and other persons or organizations authorized under applicable law.

6. Cookies and Analytics Services

Cookies may be used to improve user experience, measure website performance and analyze visitor traffic. Technical usage data may also be processed through third-party services such as Google Analytics and Google Ads.

For more information, please review our Cookie Policy.

7. Retention of Personal Data

Personal data are retained for the period required by the relevant processing purposes and applicable statutory retention periods. Once the processing purpose ceases to exist and the applicable retention periods expire, personal data are deleted, destroyed or anonymized in accordance with applicable law.

8. Your Rights Under KVKK

Under Article 11 of KVKK, you may learn whether your personal data are processed, request information, learn the purpose of processing, learn third parties to whom data are transferred, request correction, deletion or destruction where applicable, object to results produced exclusively by automated systems, and claim compensation for damage caused by unlawful processing.

9. Application Method

You may submit your requests under KVKK to our company in writing or through other methods permitted by applicable legislation.

Last Updated: October 2026